Viandu Co., Ltd.

Representative Director Aiko Watanabe

 

We have established the following policy regarding the handling of personal information, and we declare that we will comply with this policy.

 

1  Compliance with laws and regulations We will comply with legal provisions and other related laws and regulations, guidelines for personal information protection in the telecommunications business (hereinafter referred to as "guidelines"), and this privacy policy. However, regarding the services provided by the Company, third parties such as the Company's advertisers may take the initiative in conducting questionnaires, etc. in the advertisements posted by them, and may acquire the personal information of customers. In this case, the Company merely provides the advertising space to the third party as an advertising medium, and the third party becomes the subject of acquisition, use, possession, management, etc. of personal information. Therefore, regarding the handling of personal information in such cases, the privacy policy established by the third party will be applied, and this privacy policy will not apply.

 

2  Acquisition method of personal information, etc. We will acquire personal information in the following cases. In addition, we do not acquire personal information by deception or other wrongful means.

① When a customer uses services provided by the Company (including, but not limited to, membership, monitoring, answering questionnaires, and applying for sweepstakes)

② When a customer purchases a product sold by the Company

③ In other cases specified separately by the Company

 

3  Specification and publication of purpose of use We will specify the purpose of use of your personal information that we have obtained as much as possible and will publish it in advance. In addition, when directly acquiring personal information described in documents such as contracts from customers, we will clearly indicate the purpose of use to the customer in advance. The purpose of use shall be as stipulated below.

・Business of sending emails and mailings (including delivery of sales products) related to services provided by the Company and products sold by the Company to customers

・Introducing our new products, services, campaigns, gifts, etc. to customers

・Responding to inquiries from customers

・Marketing business

・Business to investigate and analyze the usage status and sales performance of the services provided by the Company and the products sold by the Company

・Business to conduct questionnaires, etc. conducted by our advertisers

 

4   Efforts to protect the rights and interests of users We are implementing the following as the main efforts to protect the rights and interests of users regarding the protection of personal information.

① If requested by the person, we will take measures such as stopping sending direct mail and stopping telephone solicitation. ② We will outsource all or part of the handling of personal information within the scope of the purpose of use. The subcontractor will select a subcontractor that is recognized to handle personal information properly, and in the consignment contract, properly stipulate safety management, confidentiality and other matters related to the handling of personal information, and will conduct necessary and appropriate supervision. In addition, the main work to be outsourced shall be limited to the scope necessary for the execution of the work specified in the preceding paragraph and related work.

③ When creating statistical data based on personal information provided by customers and disclosing it inside and outside the company, we will create statistical data in a format that cannot identify specific individuals, and disclose or provide to hold.

 

5  Usage within the scope of purpose of use We will handle your personal information only within the scope necessary to achieve the purpose of use specified and announced in advance. However, in the following cases, the customer's personal information (excluding information related to the confidentiality of communications) will be used beyond the scope necessary to achieve the purpose of use specified and announced in advance without obtaining the customer's consent. ) may be handled.

1) When required by law

2) When it is necessary to protect human life, body or property and it is difficult to obtain the consent of the customer.

3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.

4) When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and with the consent of the customer himself/herself, to carry out the affairs When there is a risk of hindrance

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6  Retention period We will store your personal information within the scope necessary for the purpose of use.

 

7  Safety control measures and take appropriate safety control measures.

 

8   Supervision of employees We will exercise necessary and appropriate supervision of our employees to ensure the safety management of your personal information. In addition, we will provide employees with the education and training necessary to ensure the proper handling of personal information.

 

9  Provision to third parties Except in the following cases, we do not provide your personal information to third parties without your consent. will do.

1) As a result of the customer using the services provided by the Company or purchasing products sold by the Company, the relevant third parties (advertisers, etc. and carriers, etc.) will not perform their own business. When you are requested to provide information necessary for the performance and the necessity is objectively recognized.

2) When the Company transfers all or part of the services or other business provided by the Company to a third party

3) When required by law

4) When it is necessary to protect human life, body or property and it is difficult to obtain the consent of the customer.

5) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.

6) When it is necessary to cooperate with a national institution, a local public entity, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and with the consent of the customer himself/herself, to carry out the affairs When there is a risk of hindrance

 

10  Request for Disclosure, etc. When a customer requests notification of the purpose of use of personal information, disclosure of personal information, correction, addition or deletion, suspension of use, or suspension of provision to a third party If you wish to do so, please contact the inquiry desk specified separately by the Company. However, due to unavoidable data processing, it may not be possible to confirm, correct, or delete personal information.

 

11  Management of IDs and Passwords We are not involved in the management of your IDs and passwords. If your ID and password are used by a third party under your control, your registered personal information may be viewed. Therefore, you are responsible for the use and management of your ID and password, and in order to prevent unauthorized use by third parties, please change your password regularly.

 

12  Response to leaks In the event of a leak of personal information of a customer, we will promptly notify the customer of the facts and take appropriate measures.

 

13  Continuous Improvement The Company strives to continuously improve the handling of personal information within the company through the development of internal regulations regarding the protection of personal information, employee education, and the implementation of internal audits. increase.